Lightwire Business Blog
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape.
Most recent blog posts
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Which voice solution is right for you?
Picking the right voice solution Teams Calling, 3CX Unified Communications, or SIP Trunking are all great products, and each has its own strengths and weaknesses.
Invoice Summary Export Feature
If you need to import your Lightwire invoices into a 3rd party billing or accounting platform, then this invoice summary export feature will make your
Pulse Dashboard
We send an alert to you for any service that is down for more than 5 minutes. The questions is, after receiving one of these
Control caller ID with Teams Calling
Caller ID is important for your business. Teams Calling (also known as Teams Phone) can be a little limited in how it handles caller ID.
Teams Calling eBook
You’ll probably be familiar with modern workplace apps like Teams, so we will take it as a given that you know the basics, so we
Master illume Series (Q3 – FY2022)
Drive end user experiences and efficiencies with real time connectivity insights by becoming an illumenated master. Darryl Turner, built most of the platform and will help
COVID update across the carriers
Omicron has had a small impact on fibre carrier workforces across NZ. However, it’s important to keep in mind that the upstream carriers may, for
Hyperfibre Guide
Chorus were the first to announce and release it in 2020, Tuatahi First Fibre (TFF) followed a bit later, Enable launched it in 2021, and
Hyperfibre Tail Extensions
Earlier this month, Chorus NZ Limited announced it was expanding their Bitstream Tail Extension Service (TES) to include Hyperfibre from May 7. Our clients and partners will benefit
SMS Alerts in illume
You aren’t always checking your emails and some alerts are too important to miss. That’s why we’ve set up a way for you to manage
How to select the right voice partner?
Choosing the right voice supplier 3CX, Teams Calling, Dialpad, 8 x 8, Ringcentral, Mitel…there are dozens of Unified Communications solutions and voice platforms sold by