Meet illume

Real time data driven insights that create great end user experiences and drive efficiency and profitability for your business.

Access illume

Every Lightwire client and partner has access to illume. Use the button below to log into illume. Don’t have an account yet? Reach out to our sales team here.

Data driven insights

your client portal - illume

Illume provides real time and historical insights to ensure you have the data you need to drive the best outcomes for your business. The following features come as standard with all services, driving end user productivity…

Illume video library

Everything you need to know about illume in one place.

Client led innovation


Business telecommunication services are becoming ever more commoditised, in order to differentiate ourselves, we need to do things differently. We actively work with our clients and partners through our advisory board format to take a client led approach to development. This unique approach ensures we are prioritising development of systems and platforms that meet the specific needs of our clients.

The result? Industry leading insights, quick access to critical data, and continual improvement. 

Tristram Cheer
Tristram CheerSolution Architect @ Tech Management Group (TMG)
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illume is one of the most advanced portals I have ever seen.
Customisable dashboards

Everything that matters
at your fingertips

Make informed decisions easier with Pulse, a detailed and highly configurable dashboard. Get the insights you want to know about your clients in a blink of an eye. 

Pulse helps your MSP to;

Kevin Clark
Kevin ClarkICT Security & Infrastructure Manager @ Horizon Energy Group
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Lightwire's Pulse dashboard inside illume has provided my team with the real-time insights that helps make informed decisions regarding our network operations easier.
New features added monthly

What's new in illume

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