Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
Mobile Minute Alerting
The latest feature to be added to illume for voice customers on bundled plans with 3CX, Teams Calling via Direct Routing, and SIP Trunking is
Circuit Utilisation Report
How do you know when you should increase or upgrade the bandwidth of your connection? To answer that and give you some guidance on best
Lightwire’s Business NPS for 2021
We sent out two key surveys in the first half of this year, the first was to gain feedback on our performance in the rural sector,
Telcos vs MSPs – The line is blurring
Kordia’s recent acquisition of Base2, a managed IT, network, and security solutions company based in Auckland has shone a spotlight on how difficult it is becoming
Great customer experience starts with great people
Lightwire’s success is built off the efforts of fantastic people, we understand that and have a range of initiatives in place to ensure that we
illume Password Setup
illume adds a ton of value to your experience with Lightwire. Whatever your position within your business, there are features within illume that are specifically
What happens when things go wrong
Let’s talk about what happens when things go wrong. Regardless of which internet service provider (ISP) you are with, at some point in time you
Hyperfibre Chat with Ultrafast Fibre
Hyperfibre. It’s the future of New Zealand internet. If you’re interested in internet that’s faster than fast, you’ll love our panel chat with John Hanna
Giving back to the planet
Sustainability, what does it mean for Lightwire? Like everyone else we want to make the world a better place… phrases like these, however, do not
Lightwire raises its first home buyer grant
Since the program’s inceptions, Lightwire (and parent company London Green Group) has assisted 15 of our team (and their families) to purchase their first home.
How Lightwire Nails Health & Safety
Lightwire has a continuous and well-resourced focused on the health and safety of our people, partners, and customers. In this article, we will get into
Key principles in Lightwire’s success
Lightwire is riding a wave at the moment, and that momentum has been created through making some fundamental changes and adopting some key business principles.
