Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling and learn if it’s something for you and your organisation (or not) in this informal no obligations
Lightwire content vault
Blog posts
Voice Ordering Tool
With the release of our new voice plans, we’ve also updated our voice ordering tool in illume. See our step-by-step guide to placing a new voice order quickly and easily.
Working for Lightwire: Staff benefits
Starting out as a university project back in 2006 to bridge the connectivity gap rural communities face, Lightwire is growing rapidly, now employing more than
3CX Version 20
Let us do all the work! The new 3CX Version 20 is now available and we’ll upgrade your system for you.
Our Revamped Voice Plans
We’re proud to announce that our voice plans are now more flexible than ever so you can attract and retain more business. Plans can be
Streamlining Communication: Lightwire’s Email Update
We are excited to announce an important update that aims to streamline our communication and enhance our service responsiveness. As part of our ongoing efforts
Newsletter January 2024
Happy New Year, I hope you’ve had a great break over the holiday period! As we step into this fresh and promising year, the team
2024 Public Holidays (AU & NZ)
Chances are your clients will close their offices during public holidays.
This is an opportunity for MSP partners to provide extra value to their clients by setting up phone system diversions
Self-Service DDI Management
In the rapidly evolving world of Managed Service Providers (MSPs), having control and flexibility over voice services is crucial. At Lightwire, we understand this need.
Teams Phone Licensing in 2024
Welcome to the dynamic world of Microsoft Teams, where communication and collaboration converge seamlessly. As Teams continues to evolve, especially in its calling capabilities through
3CX Version 20 Upgrade
The upcoming 3CX Version 20 is around the corner. The Voice Team delved into the changes and summarised them for you.
Newsletter December 2023
What a year it’s been, and we’re all excited to get stuck back in after a well-deserved break, so on that note. The team at
Holiday Phone Diversions
Are your clients prepared for the upcoming holidays?
Chances are they’ll be adjusting their hours or closing.
Make sure that their phone system reflects these changes and diverts calls to the right place (voicemail, mobile, etc.)
