Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
Teams Phone Licensing in 2024
Welcome to the dynamic world of Microsoft Teams, where communication and collaboration converge seamlessly. As Teams continues to evolve, especially in its calling capabilities through
3CX Version 20 Upgrade
The upcoming 3CX Version 20 is around the corner. The Voice Team delved into the changes and summarised them for you.
Newsletter December 2023
What a year it’s been, and we’re all excited to get stuck back in after a well-deserved break, so on that note. The team at
Holiday Phone Diversions
Are your clients prepared for the upcoming holidays?
Chances are they’ll be adjusting their hours or closing.
Make sure that their phone system reflects these changes and diverts calls to the right place (voicemail, mobile, etc.)
Voice Provisioning Process
When you’re moving your clients’ voice services over to Lightwire you don’t want any surprises. This blog post gives you insight into what happens during
Newsletter October 2023
This month saw some changes to our executive leadership team, with the appointment of Scott Raynel as the new CEO of Lightwire and the departure
Embargo period 2023-2024
Local Fibre Companies (LFCs) will be implementing a level of change restriction on some parts of their networks environment over the 2023-24 Christmas holiday period.
nbn™ Provisioning
When it comes to nbn™ provisioning and what to expect, there are two different scenarios and they depend on whether the necessary nbn™ infrastructure at
Newsletter September 2023
It’s shaping up to be another eventful month here at Lightwire, and we’re keen to keep you in the loop with all that’s new and
63. MSP Marketing Masterclass
Join Brendan Ritchie and Paul Green from MSP Marketing as they delve into the nuances of modern marketing. Together they discuss the undeniable power of
nbn™ NTUs
The National Broadband Network (NBN) in Australia offers a range of different technologies under its Multi-Technology Mix (MTM) approach. Each of these technologies uses a
62. Mastering Tech Recruitment
In this episode of Insights as a Service, Brendan is joined by Dean Ellis, recruitment manager at Beaumont People. From global Insights to local benefits,
