Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
Which voice solution is right for you?
Picking the right voice solution Teams Calling, 3CX Unified Communications, or SIP Trunking are all great products, and each has its own strengths and weaknesses.
31. Zero Trust Defined with Masaki Takeda
Zero Trust is a term increasingly used in cyber security circles, but it means different things to different people, and it feels like each brand
30. Networking tips for introverts with Harriet Mellor
So much of the value on offer at networking events and conferences comes down to the connections you can make, but it can be hard
29. Customer success for MSPs with Marnie Stockman
MSPs need a Customer Success process that is scalable, repeatable, documentable, and efficient… with metrics and a system to ensure the customer feels heard. When
28. What does the recession mean for you?
Depending on who you talk to, a recession is either looming or is already here. But does that present opportunity in the tech sector? And
Invoice Summary Export Feature
If you need to import your Lightwire invoices into a 3rd party billing or accounting platform, then this invoice summary export feature will make your
27. Live from Zenith Live with Jeremy Nees
Brendan and Jeremy Nees (Chief Operations Officer at The Instillery) woke up early to watch the Zscaler’s Zenith Live, so you don’t have to. Cyber
Pulse Dashboard
We send an alert to you for any service that is down for more than 5 minutes. The question is, after receiving one of these
26. No previous experience? You’re hired!
Good people are hard to find, so why limit your reach to people with industry specific experience? And have you thought about how to better
25. 4-Day Work Week
Introduction Is Elon Musk a giant tool? Can a 4 day work week work in the tech sector? Will Spain pass a law to force
24. nbn™ gets schooled
NZ’s UFB fibre rollout has set a standard that Australia’s NBN is miles from even getting close to. This week Richard Riley, Chief Customer Officer
23. The Dickhead Test
Introduction The DHT, or dickhead test, is an important part of any interview process. People buy from people, and you need to make sure your