Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
Chorus High Priority Access
Chorus High Priority Access (HPA) promises to deliver what you love about point-to-point fibre products like Business Premium and HSNS fibre, but at a pocket-friendly
nbn™ Access Types
The multitude of nbn™ variants in Australia exists because of the country’s diverse geographical and infrastructural conditions. When the nbn™ was initiated, it was planned
Newsletter July 2023
We’re heading into a very exciting quarter as we launch a number of projects, carrier interconnects, and products to give you even more options when it comes to designing the perfect solution for your clients.
Lightwire builds into the North Shore
We are expanding our Auckland network into the North Shore, building into the new CDC Hobsonville data centre, and the Vocus DC in Albany. The
59. Building a trans-Tasman business
This time, we have something special in store for you. Recently, Brendan had the privilege of being a guest on the Pax8 Academy podcast, hosted
nbn™ Premium Assurance
Offering nbn™ services to your clients? Need to be able to provide transparent support options to them? Do you want to be able to construct
nbn™ Playbook
NBN is Australia’s version of UltraFast Broadband (UFB) and it connects over 11 million premises nationwide. If you’re looking to target internet deals on both sides of the Tasman – you’ll need to understand NBN.
Political Challenges of nbn™
The National Broadband Network (nbn™) has faced a range of political challenges throughout its development, with significant differences in vision between the Labor and Coalition
58. AI Impact on Customer Service
AI is here, and it’s bigger than the internet, according to Tim Warren, CEO and founder of Ambit. How you use it in your business
The why behind nbn™
Up until 2009, the year in which nbn™.co was created, many small businesses in Australia relied on dial-up internet as the most common and affordable
57. Cyberwarfare is here
In this era of state-sanctioned cyber warfare, Is your business approach to cybersecurity up to date? How can you keep your business and your clients,
Teams Phone Auto Attendant
The auto attendant in Microsoft Teams Phone, also known as Teams Calling, is a feature that provides automated call handling and routing capabilities for incoming