Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
Our Revamped Voice Plans
We’re proud to announce that our voice plans are now more flexible than ever so you can attract and retain more business. Plans can be
Streamlining Communication: Lightwire’s Email Update
We are excited to announce an important update that aims to streamline our communication and enhance our service responsiveness. As part of our ongoing efforts
Newsletter January 2024
Happy New Year, I hope you’ve had a great break over the holiday period! As we step into this fresh and promising year, the team
2024 Public Holidays (AU & NZ)
Chances are your clients will close their offices during public holidays.
This is an opportunity for MSP partners to provide extra value to their clients by setting up phone system diversions
Self-Service DDI Management
In the rapidly evolving world of Managed Service Providers (MSPs), having control and flexibility over voice services is crucial. At Lightwire, we understand this need.
Teams Phone Licensing in 2024
Welcome to the dynamic world of Microsoft Teams, where communication and collaboration converge seamlessly. As Teams continues to evolve, especially in its calling capabilities through
3CX Version 20 Upgrade
The upcoming 3CX Version 20 is around the corner. The Voice Team delved into the changes and summarised them for you.
Newsletter December 2023
What a year it’s been, and we’re all excited to get stuck back in after a well-deserved break, so on that note. The team at
Holiday Phone Diversions
Are your clients prepared for the upcoming holidays?
Chances are they’ll be adjusting their hours or closing.
Make sure that their phone system reflects these changes and diverts calls to the right place (voicemail, mobile, etc.)
Voice Provisioning Process
When you’re moving your clients’ voice services over to Lightwire you don’t want any surprises. This blog post gives you insight into what happens during
Newsletter October 2023
This month saw some changes to our executive leadership team, with the appointment of Scott Raynel as the new CEO of Lightwire and the departure
Embargo period 2023-2024
Local Fibre Companies (LFCs) will be implementing a level of change restriction on some parts of their networks environment over the 2023-24 Christmas holiday period.