Tag: Teams

teams phone auto attendant
Blog

Teams Phone Auto Attendant

The auto attendant in Microsoft Teams Phone, also known as Teams Calling, is a feature that provides automated call handling and routing capabilities for incoming

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How to sell Teams Calling, a guide for MSPs
Blog

How to sell Teams Calling

Teams Phone has its strengths and weaknesses. Whether it is the right fit for your clients is going to come down to cost, functionality, reliability

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What are voice channels and how to scope them
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What are voice channels?

We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between

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3CX v18 Teams Calling Hybrid
Blog

3CX V18 & Microsoft Teams – Best of both worlds?

The release of 3CX Version 18 brings with it a whole host of benefits, including user sync, calendar status sync and the highly anticipated Teams phone system integration. Let’s take a look at how the integration works and if it’s right

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