Integrating 3CX with Teams for calling

Since the full release of 3CX Version 18, Lightwire can support our customers who want to combine 3CX’s feature set, such as advanced call routing and reporting functionality, with their existing Microsoft Teams deployment. To put it simply: 3CX can send calls into Microsoft Teams, and your Teams users can make calls to the public […]

3CX V18 & Microsoft Teams – Best of both worlds?

The release of 3CX Version 18 brings with it a whole host of benefits, including user sync, calendar status sync and the highly anticipated Teams phone system integration.   Let’s take a look at how the integration works and if it’s right for your business.  3CX vs Teams Calling One of the most common, and important, conversations we have with our customers is around which voice system is best suited to their […]

Teams Calling and 3CX – per channel billing

how per channel voice pricing saves you money

When it comes to pricing for voice services there are two key models: Per user pricing Per channel pricing Lightwire runs with per channel, and this blog is going to tell you why that results in a lower cost and more scalable solution for businesses. Let’s start with definitions… The per user model assigns a […]

Lightwire brings Teams Calling to the USA

Lightwire brings teams calling to the usa

It has been a big 12 months for us at Lightwire, and last quarter saw another first for us – our first network build outside of Australia and New Zealand. Last financial year saw us add a number of enterprise clients to our books, many of which have teams based in countries outside of Australasia. […]

Wholesale Rebilling for Voice Services

Wholesale Rebilling for Voice Services

See and set your own voice rates based on call types and/or destination prefixes inside our customer portal, illume. https://vimeo.com/463168318 New Feature: Wholesale Rebilling for Voice Services We’re excited to announce a new feature for voice billing into our customer portal, Illume for our Wholesale partners and we’re confident that this new feature will make […]

14-Day Free Teams Calling Trial

Free Teams Calling Trial

Free 14 day Teams Trial offer, explained by Brendan (and Fang). If you’re thinking of getting started on the most cost-effective channel based approach to Teams Calling via Direct Routing journey its never been easier. https://vimeo.com/458800330 Fang, the world’s neediest dog is back with Brendan to talk about Teams calling and the free trial we […]

Teams Calling or 3CX?

A frequent question we hear is “What’s the best voice solution for us?”. When it comes to voice solutions there’s no “one-size fits all”. The best voice solution adapts to your business needs and integrates with your systems. Lightwire Business offers Microsoft Teams Calling with Direct Routing and 3CX. Both voice solutions are used in […]

CSP Promo Makes Direct Routing Adoption Easier

Microsoft CSP Promo Teams with Direct Routing-1

Update 30 August 2021 The CSP Promo offer as stated below is expired and no longer applies. Check out Microsoft’s latest CSP offers here. CSP Promo currently unavailable Unfortunately the CSP promotion is currently unavailable. We have received the following email on Friday, 14 August 2020. Hello Partners, We recently identified an issue with the […]

Panel Discussion: Is Teams Calling right for Lightwire?

Is Teams Calling right for Lightwire?

Teams Calling with direct routing, it’s great for some, and not so great for others. Watch this video and learn what you should be looking at if you are considering Teams Calling for your organisation. Feel free to skip ahead to a part that interests you 2:30 – Time of day diverts 3:55 – Configuring […]

Video: Teams Licensing

The Microsoft Licensing required for Teams Calling

https://vimeo.com/438731294 Microsoft licences for Teams Calling, it’s not a super exciting subject, but it is very important because if your business is looking at moving to Teams Calling with Direct Routing you’re going to need them. Working out your licencing situation can be a pain, and it’s not un-confusing. To make it easier, I’ll give […]