Welcome to the dynamic world of Microsoft Teams, where communication and collaboration converge seamlessly. As Teams continues to evolve, especially in its calling capabilities through
The auto attendant in Microsoft Teams Phone, also known as Teams Calling, is a feature that provides automated call handling and routing capabilities for incoming
The blog post gives you an overview of the steps required to successfully configure a Teams instance for use with Lightwire’s SIP services. Teams configuration
Teams Phone has its strengths and weaknesses. Whether it is the right fit for your clients is going to come down to cost, functionality, reliability
The Teams Calling Playbook helps MSPs scope, design, provision, and support Teams Calling with Confidence.
Digital Transformation is the use of new, fast, and frequently changing digital technology to solve problems. It’s also about making smart choices. Our thinking is
We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between
If your client has simple requirements, you’re off to a good start. And by simple, we mean simple call flows and a basic IVR or
Picking the right voice solution Teams Calling, 3CX Unified Communications, or SIP Trunking are all great products, and each has its own strengths and weaknesses.
Since the full release of 3CX Version 18, Lightwire can support our customers who want to combine 3CX’s feature set, such as advanced call routing
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