Managed 4G Failover
Even the best available service level agreements only carry a 6 hour restore target, and there aren’t many businesses that would be happy to be down for that long.
You are looking to create a high value, and consistent, online experience – and that’s why you need to have a solid backup connection and automatic failover sorted.
Managed 4G Failover is designed as a plug and play automatic failover solution that keeps users online in the event of a primary service outage. It takes the onus of setup, monitoring and reporting off you while ensuring you still benefit financially from providing the best possible outcome to your client.
How does it work?
A primary ethernet service with speeds up to 1Gbps and a backup 4G connection are connected to a single FortiGate 40F 3G/4G router and the router can be configured to failover to the 4G service within milliseconds if the primary service is detected as down.
If the router becomes faulty, a replacement router will be dispatched the following business day (at the latest). Configuration design and changes can be determined by you, but all changes are made by us. 24/7 support comes as standard, and the monthly charge provides for unlimited moves/adds/changes (MAC) requests.
4G backup isn't right for everyone
This solution is best suited to smaller offices given the best effort speeds provided by 4G connections.
If you have a client that needs high speed and/or committed speeds on their backup connection, we should talk about an alternative diverse backup option.