Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
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Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
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UFB Service Restoration Targets
Let’s break down the Service Restoration Targets. But first, I’ll say that all services sold by Lightwire have a Service Level Agreement (SLA) that applies
![The MSP Model Is Dead | Insights as a Service [51]](https://www.lightwirebusiness.com/wp-content/uploads/2023/04/James-Davis-1-768x432.png "Resources 30")
51. The MSP model is dead
James Davis, the Pax8 Academy Director, joins Brendan to chat about the changing MSP landscape. From the decline of the traditional MSP model to pricing
UFB Service Types Explained
Each Carrier has a slightly different set of speed offerings in the business space nowadays, but the access steps those speeds are offered over have
What is UFB?
Ultra Fast Broadband (UFB) is the name of a program established in 2009 to manage the Government’s $1.5 billion investment in Ultra-Fast Broadband infrastructure. The
50. Marketing for MSPs
In this episode, Ally Bourke, marketing advisor and founder of The Launch Project, is here with Brendan to discuss the latest marketing trends and techniques
B2B Internet in NZ
Guide for Australian MSPs and Telcos to make internet procurement across the ditch easy.
49. CFOs that enable growth
In this episode of the Insights as a Service podcast, Brendan is joined by David and Dinesh from the CFO Centre to uncover the secret
48. Unlock your MSP’s value
In this episode, Nathan Hutchison, Executive Coach from Pax8 is here with Brendan to uncover some of the main obstacles MSPs will face in 2023.
illume homescreen
When you log into illume you’ll be greeted by the home screen. Here’s what your illume home screen might look like. From this view you
Cyclone Gabrielle Impact on network connectivity & installations
The devastating weather of the past few days, with the mass power outages, localised flooding, landslips, and road closures caused by the severe wind and
47. Stay Ahead of the Curve: MSP Security Landscape in 2023
Get ready for a fascinating conversation with John Milionis, Head of Channels and Alliances for ANZ at Zscaler! John joins Brendan for a discussion about
3CX Version 18: Update 6 Incoming
Groups 3CX has had the ability to group up users for some time, but Update 6 is supercharging that ability. Previously the group functionality was
