Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
3CX Small Business – Multi-Tenant
For small businesses, 3CX SMB is the smart choice – a fully-managed, cost-effective PBX that covers all the essentials like voicemail, call queues, and digital receptionists. Perfect for teams of up to 10 users who don’t need advanced features or deep integrations.
Lightwire Threat Feed Service
Under our new Lightwire Threat Feed Service (LTFS), we’ve kicked off by adding two key services from the National Cyber Security Centre (NCSC); Malware Free Networks (MFN) and the Phishing Disruption Service (PDS).
Pulse Detect – Public Port Scanning
Pulse Detect provides clear visibility into publicly available vulnerability data associated with your infrastructure — including open ports and known Common Vulnerabilities and Exposures (CVEs) linked to your public IPs. This is the same type of information cyber adversaries actively seek out.
Self-Service Data Ordering Tool
Order Lightwire Business BS2 & BS3 intact data connections directly in illume. See our step-by-step guide to placing a new data order quickly and easily.
New Reporting & Call Features
The wait is over! 3CX Version 20, Update 6 is now available, bringing with it some exciting new features and powerful improvements to reporting, call logs, and direct data access. We give you the lowdown of what you’ll see with 3CX v20 Update 6.
Faster, Easier Internet Connectivity with DHCP
In addition to static addresses and PPPoE, Lightwire Business Ultrafast Broadband (UFB)* connections can now automatically receive IP addresses using Dynamic Host Configuration Protocol (DHCP).
Lightwire Business Acquires UFONE
Lightwire Business has made a move to expand its position in the channel with the acquisition of Auckland-based VoIP and 3CX provider, UFONE.
Embargo period 2024-2025
Local Fibre Companies (LFCs) will be implementing a level of change restriction on some parts of their network environment over the 2024-25 Christmas holiday period.
3CX v20 – New Features Update
After a 3CX v20 system upgrade, you may notice features that are different from what you’re used to. We’ve put together a summary of some main changes and improvements, in Version 20.
Voice Ordering Tool
With the release of our new voice plans, we’ve also updated our voice ordering tool in illume. See our step-by-step guide to placing a new voice order quickly and easily.
Working for Lightwire: Staff benefits
Starting out as a university project back in 2006 to bridge the connectivity gap rural communities face, Lightwire is growing rapidly, now employing more than
3CX Version 20
Let us do all the work! The new 3CX Version 20 is now available and we’ll upgrade your system for you.