Category: Blog

public-holidays-2024
Blog

2024 Public Holidays (AU & NZ)

Chances are your clients will close their offices during public holidays.

This is an opportunity for MSP partners to provide extra value to their clients by setting up phone system diversions

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Introducing Self-Service DDI Management: Enhancement to self-service voice in our Partner Portal Illume
Blog

Self-Service DDI Management

In the rapidly evolving world of Managed Service Providers (MSPs), having control and flexibility over voice services is crucial. At Lightwire, we understand this need.

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Teams Phone licensing in 2024
Blog

Teams Phone Licensing in 2024

Welcome to the dynamic world of Microsoft Teams, where communication and collaboration converge seamlessly. As Teams continues to evolve, especially in its calling capabilities through

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Phone System Diversions
Blog

Holiday Phone Diversions

Are your clients prepared for the upcoming holidays?

Chances are they’ll be adjusting their hours or closing.

Make sure that their phone system reflects these changes and diverts calls to the right place (voicemail, mobile, etc.)

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Voice provisioning for SIP Trunks, Teams Calling, and 3CX
Blog

Voice Provisioning Process

When you’re moving your clients’ voice services over to Lightwire you don’t want any surprises. This blog post gives you insight into what happens during

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Blog

Newsletter October 2023

This month saw some changes to our executive leadership team, with the appointment of Scott Raynel as the new CEO of Lightwire and the departure

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The Embargo / Brownout Period of 2023-2024
Blog

Embargo period 2023-2024

Local Fibre Companies (LFCs) will be implementing a level of change restriction on some parts of their networks environment over the 2023-24 Christmas holiday period.

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Blog

nbn™ Provisioning

When it comes to nbn™ provisioning and what to expect, there are two different scenarios and they depend on whether the necessary nbn™ infrastructure at

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