Category: Blog

Lightwire Business Newsletter January 2024
Blog

Newsletter January 2024

Happy New Year, I hope you’ve had a great break over the holiday period! As we step into this fresh and promising year, the team

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public-holidays-2024
Blog

2024 Public Holidays (AU & NZ)

Chances are your clients will close their offices during public holidays.

This is an opportunity for MSP partners to provide extra value to their clients by setting up phone system diversions

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Introducing Self-Service DDI Management: Enhancement to self-service voice in our Partner Portal Illume
Blog

Self-Service DDI Management

In the rapidly evolving world of Managed Service Providers (MSPs), having control and flexibility over voice services is crucial. At Lightwire, we understand this need.

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Teams Phone licensing in 2024
Blog

Teams Phone Licensing in 2024

Welcome to the dynamic world of Microsoft Teams, where communication and collaboration converge seamlessly. As Teams continues to evolve, especially in its calling capabilities through

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Phone System Diversions
Blog

Holiday Phone Diversions

Are your clients prepared for the upcoming holidays?

Chances are they’ll be adjusting their hours or closing.

Make sure that their phone system reflects these changes and diverts calls to the right place (voicemail, mobile, etc.)

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Voice provisioning for SIP Trunks, Teams Calling, and 3CX
Blog

Voice Provisioning Process

When you’re moving your clients’ voice services over to Lightwire you don’t want any surprises. This blog post gives you insight into what happens during

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