Teams Phone eBook

Teams Phone eBook

You’ll probably be familiar with modern workplace apps like Teams, so we will take it as a given that you know the basics, so we will skip the high-level detail. So instead, we will spend a large portion of this eBook diving into the technical detail so you can feel comfortable provisioning and managing a […]

COVID update across the carriers

covid update across carriers

Omicron has had a small impact on fibre carrier workforces across NZ. However, it’s important to keep in mind that the upstream carriers may, for that reason, need to reschedule a small number of site visits such as scoping and installations. Chorus is continuing to make a pre-screening call beforehand to ensure everyone is feeling […]

Hyperfibre Tail Extensions

Earlier this month, Chorus NZ Limited announced it was expanding their Bitstream Tail Extension Service (TES) to include Hyperfibre from May 7. Our clients and partners will benefit from the increased serviceability footprint of Hyperfibre access. This means we can offer the 2Gbps and 4Gbps variants in more places. Lightwire Business will benefit from the lower infrastructure and backhaul […]

Unified Communications Platforms drive profitability

driving profitability with unified comms

Unified Communications (UCaaS) platforms drive profitability. Well, good ones do… It all comes down to the features on offer and how well they are understood and utilised by you and your team. In this article I am going to run through how a good Unified Communications solution, e.g. 3CX or Teams Calling with Direct Routing, […]

Integrating 3CX with Teams for calling

Since the full release of 3CX Version 18, Lightwire can support our customers who want to combine 3CX’s feature set, such as advanced call routing and reporting functionality, with their existing Microsoft Teams deployment. To put it simply: 3CX can send calls into Microsoft Teams, and your Teams users can make calls to the public […]

Making NBN Installs Easy

making nbn installs easy

Organising where the fibre will be installed can be a time-consuming job. Almost everyone in IT has a story about a ridiculous place in an office to which they have seen fibre installed or some horrific rollout story as part of a project.   When you order NBN TC4 connections from Lightwire, you’re going to see reduced costs and complexity and a quicker time to […]

Lightwire is bringing the speed

UFB increases speeds

Chorus, the fibre company that provides Ultra Fast Fibre (UFB) across Auckland, Wellington, most of the South Island and many other towns, has made some big changes to its UFB speeds, and a few of the other Local Fibre Companies (LFC) have followed suit, so we are using it as an opportunity to help you […]

NBN Enterprise Ethernet

NBN - Enterprise Ethernet

NBN Enterprise Ethernet is a fair dinkum alternative your traditional NBN TC4 or TC2 connection that give you the reliability, bandwidth and CIR to meet your businesses needs.   To understand the forms and capabilities of these services let’s break down the product.  NBN for Enterprise NBN Enterprise Ethernet (NBN EE) is a direct fibre service that runs from your premises to the NBN […]

Alert level impacts on NZ fibre installs

alert level impact on nz fibre installs

It’s no surprise that the change in alert levels has disrupted many fibre installations across NZ. Here is the latest update on activity from all the major local fibre companies across NZ (LFC’s) and links to their sites for up-to-date announcements. For Lightwire Business, we continue to monitor the situation and keep our customers up […]

Internet Services Uptime Report

internet services uptime report

Historical reporting of uptime per service over 7 days, 30 days or 12 months. Allows you to view all services in a single and assess performance against SLA and track trends. Services ranked by lowest uptime with options to select 30 Days, 7 Days, 24 hours and past 12 months. Please note the 12-month view […]