Author: Nick Phillips

illume login changes
Blog

Changes to illume login

We’re updating the Lightwire login flow to improve security and improve your experience while using the suite of Lightwire tools that can be found inside

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3cx reporting functionality
Blog

3CX Reporting Functionality

When it comes to making sense of 3CX reports, there are two distinct types of reports, your standard call reporting and on-demand reports that can

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What are voice channels and how to scope them
Blog

What are voice channels?

We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between

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Teams Phone eBook
Blog

Teams Calling eBook

You’ll probably be familiar with modern workplace apps like Teams, so we will take it as a given that you know the basics, so we

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