Tag: Voice

Introducing Self-Service DDI Management: Enhancement to self-service voice in our Partner Portal Illume
Blog

Self-Service DDI Management

In the rapidly evolving world of Managed Service Providers (MSPs), having control and flexibility over voice services is crucial. At Lightwire, we understand this need.

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Voice provisioning for SIP Trunks, Teams Calling, and 3CX
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Voice Provisioning Process

When you’re moving your clients’ voice services over to Lightwire you don’t want any surprises. This blog post gives you insight into what happens during

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teams phone auto attendant
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Teams Phone Auto Attendant

The auto attendant in Microsoft Teams Phone, also known as Teams Calling, is a feature that provides automated call handling and routing capabilities for incoming

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Voice ordering tool
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Voice Ordering Tool

If you’re an MSP providing your clients with voice services, you want your wholesale provider to make it easy to order those services, and easy

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How to sell Teams Calling, a guide for MSPs
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How to sell Teams Calling

Teams Phone has its strengths and weaknesses. Whether it is the right fit for your clients is going to come down to cost, functionality, reliability

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What are voice channels and how to scope them
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What are voice channels?

We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between

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