Tag: Voice

teams phone auto attendant
Blog

Teams Phone Auto Attendant

The auto attendant in Microsoft Teams Phone, also known as Teams Calling, is a feature that provides automated call handling and routing capabilities for incoming

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Voice ordering tool
Blog

Voice Ordering Tool

If you’re an MSP providing your clients with voice services, you want your wholesale provider to make it easy to order those services, and easy

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How to sell Teams Calling, a guide for MSPs
Blog

How to sell Teams Calling

Teams Phone has its strengths and weaknesses. Whether it is the right fit for your clients is going to come down to cost, functionality, reliability

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What are voice channels and how to scope them
Blog

What are voice channels?

We will try and keep this section as “un-salesy” and to the point as possible, but it is essential that you understand the difference between

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SMS alerts in illume
Blog

SMS Alerts in illume

You aren’t always checking your emails and some alerts are too important to miss. That’s why we’ve set up a way for you to manage

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