Lightwire Resource Centre
Industry insights and commentary, latest Lightwire feature releases, and educational content to help you navigate the Australasian ICT landscape
Trending Resources
Teams Calling Playbook
Teams Calling playbook This isn’t a sales doc and you won’t find much in the way of pricing or sales pitches. However, you’ll learn what
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
Teams Calling Webinar
Teams Calling Webinar Get to know Teams Calling in this informal, no obligations on-demand webinar. Watch Webinar What’s this webinar about? After watching the Teams
Lightwire content vault
Blog posts
41. The Optus Hack – What it teaches us
By now we have all heard about the Optus hack, with around 10 million people’s data at risk and up to 2 million sensitive records
What is 3CX? Breakdown for MSPs
3CX is a unified communications platform, one that can be hosted on-prem or in the cloud, whether that be private or public. 3CX first emerged
The 3CX Playbook
The Playbook your team needs to scope, design, sell, provision, and support self hosted 3CX.
40. Recap: IT Nation Connect APAC & Gartner IT Symposium/Xpo 2022
This week on the Insights as a Service podcast, Brendan and Nick discuss their experiences at the recent IT Nation Connect and Gartner IT Symposium/XPO
39. What’s wrong with LinkedIn
Where is LinkedIn going wrong? LinkedIn was designed to make recruitment and social selling easy. It’s the ideal platform to promote your ideas on thought
38. The Art of the “Explanabrag”
The thing that makes a business great doesn’t always scale. How do you hold on to your formula for success as headcount and business complexity
37. Get that high value exit
Greg Sharp sold Base2 to Kordia in 2021 for a 10x multiple, so he knows a thing or two about orchestrating a high-value exit. He
36. Rise of the second job
Swearing in the workplace is up by 60%. Is this acceptable, and if yes, by whom and in which context? The secondary job market has
35. The Revenue Delusion
Here’s how to avoid profitability issues in your business. What’s your end game? And how can you work back from that definition to create the
34. NZ chickens are tougher
Matt Bristow, GM of ONGC, joins Brendan and Nick to talk about starting up a security operations centre (SOC) and how his business implemented a
33. What’s your MSP worth with Will Slappey
Will Slappey’s business (IT Voice) had bought 8 businesses in the two years leading up to his chat with Brendan. That conversation was recorded 4
32. No position on social issues – good or bad?
Kaseya’s CEO says his company has no position on any social issue, is this the right approach? And how much value is lost when there