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Panel Discussion: Is Teams Calling right for Lightwire?

Teams Calling with direct routing, it’s great for some, and not so great for others. Watch this video and learn what you should be looking at if you are considering Teams Calling for your organisation.

Feel free to skip ahead to a part that interests you

2:30 – Time of day diverts

3:55 – Configuring call queues

5:10 – Mobility

5:40 – Dashboard view

6:15 – Service desk reports/SLAs

8:04 – Integrating Teams with 3rd party apps

9:00 – Community support

9:41 – Direct Routing benefits

10:10 – Using PowerShell vs admin centre

10:48 – Call recording

12:08 – Cost comparison and licensing

14:03 – Lightwire conclusion

15:00 – Who is best suited to Teams Calling?

17:40 – contact details

18:05 – Brendan burns Nick

Not sure if Teams Calling is right for your organisation?

We are happy to help. Contact our friendly team of experts and we’ll answer any questions you might have. Give us a call on AU: 1300 016 678 or NZ: 0800 534 567

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