3CX Version 18: Update 6 Incoming

3CX update 18 details

Shortly 3CX will be releasing a new update, bringing in a number of new features, and a few changes to simplify some of the more common tasks like updating user details, and tweaking call routing. We’re pretty excited about some of the changes and the improvements that they’ll make for our clients. GROUPS 3CX has […]

Teams Calling Configuration & Setup

Teams calling configuration and setup

The blog post gives you an overview of the steps required to successfully configure a Teams instance for use with Lightwire’s SIP services. Teams configuration happens in three parts, core tenancy setup of the phone system, the per-user configuration and then the setup for Auto Attendants and Calling Queues. Here we provide all the detail […]

Control caller ID with Teams Calling

Control caller ID with Teams Phone

Caller ID is important for your business. Teams Calling (also known as Teams Phone) can be a little limited in how it handles caller ID. If a user has a direct dial number (DDI) assigned to them, all their outbound calls will automatically show that number. But if a user doesn’t have a DDI because […]