3CX Licenses

Looking to deploy your own 3CX solution? Let us help get you going with a 3CX license to suit.

3CX Solutions Provider

Take Control

If you’re looking to host and manage a 3CX solution then you’ve come to the right place.

Lightwire is your one-stop 3CX expert partner, as a 3CX Solutions Provider, we are in the unique position of being able to offer 3CX licenses and certified SIP trunks.

A Stress free alternative

Make supporting your voice solution easier on yourself. With Lightwire’s hosted 3CX Unified Comms Solution the end to end management, maintenance, and support is in the hands of our experts.

A 3CX license for each situation.

Installation and maintenance of your business communications system is made easy with 3CX. Giving you the ability to manage it yourself, whether on-premise on an appliance or server, or in the cloud. The most difficult choice is likely to be which type of license to select.

There are three 3CX licenses, which one you need depends on business requirements. Check out the feature list by clicking on the button below to compare licenses and pick the most suitable 3CX license for your business. 

3CX Standard license

Most basic feature set – suitable for smaller organisations that have simplistic requirements for their business phone system.

3CX Pro license

Most popular license that offers the best value for money for the majority of businesses in Australia and New Zealand. 

3CX Enterprise license

All the Pro features plus skills based routing, increased web conference participants and call recording control.

On-Premise / Hosted             

3CX Standard License3CX Pro License3CX Enterprise License
On-Premise: Debian, Windows / Raspberry Pi
Private Cloud:
Amazon, Google, Azure
Easy Backup and Restore
VMware / Hyper-V / KVM

Core PBX Features                 

3CX Standard License3CX Pro License3CX Enterprise License
Unlimited Extensions
iOS & Android apps
Choose own SIP Trunk
iOS & Android apps
Choose own SIP Trunk
Receive Voicemail via Email
Intercom / Paging / PA Announcements
Call Parking / Pickup
Busy Lamp Field (BLF)
Real Time System Status
Inbuilt SBC to deploy offsite phones
Voicemail Transcription 
Custom FQDN 
Custom SMTP Server 

Office Productivity

3CX Standard License 3CX Pro License3CX Enterprise License
Auto Attendant / Digital Receptionist
Ring Extension & Mobile Simultaneously
Integrated Fax Server
Easily provision & manage IP phones network wide / in the cloud
Plug & Play Phone Provisioning
Apps: Windows and Web Client, iOS, Android
Phone Directory
Headset Integration
Microsoft 365 Integration 
CRM Integration 
Call Query against DB & CRM 
Hotel PBX compatible with Fidelio Certified, Mitel & more 
Web Conference Dial-In 

Web Conferencing                   

 3CX Standard License 3CX Pro License3CX Enterprise License
Screen Sharing
Remote Assistance
PDF Sharing
Screen Sharing
Remote Assistance

*Max number of participants per 3CX Instance.

Call Center Features                

 3CX Standard License3CX Pro License 3CX Enterprise License
Call Queues 
Call Reports 
Call Recording 
Call Logging
Click2Call Browser Extension
CRM Integration 
Group Call Queue Rights Management 
Call Queues 
Real Time Statistics & Monitoring 
Supervisor Agent Status Override 
SLA Alerting 
Call & Queue Reporting 
Call Recording Transcription & Search 
Barge in / Listen in / Whisper 

Contact Center                          

 3CX Standard License3CX Pro License 3CX Enterprise License
Live Chat
Facebook Messaging
CRM Integration 
Chat Reports 
Escalate Chat to Call 

Enterprise Features                  

 3CX Standard License 3CX Pro License3CX Enterprise License
Call Recording Control  
Inbuilt Failover  
Standby License  
Custom IP Phone logo  

The Scaleable Voice Model - Channels.

Per user charges sound great until you realise you are paying for calls your staff aren’t making. That’s why 3CX licenses are based on how many simultaneous calls you can support at any given time. In more technical terms we call this how many simultaneous channels you require.

The per channel model makes 3CX cost-effective and flexible by sharing the license and channels among all users. 

When purchasing a 3CX license, you need to consider concurrent call capacity instead of phone extensions/DDIs. We’ve found from experience that on average that 4 users require 1 channel. 

Why buy licenses through Lightwire?

We win when you win. Our people and systems ensure you have the speed of delivery, insights, and support access to guarantee the best possible experience.

Every element of the 3CX ecosystem can be obtained through Lightwire. Whether you’re looking for 3CX licenses, certified SIP trunks, or to outsource it all to us with our managed Hosted 3CX, we’re the 3CXperts that are channel and partner focused, and we will get the job done right.

3CX Certified SIP Trunks

Lightwire’s SIP trunks have been tested and certified against each build by 3CX. No manual configuration required, just plug and play your PBX with one of our SIP Trunks to get one of the smoothest and most reliable on-premises or hosted 3CX experiences.

Lightwire Business is a 3CX partner that holds the preferred partner and platinum 3CX partner status in both Australia and New Zealand.

Lightwire a 3CX Platinum Partner

3CX on steroids when hosted by Lightwire.

Let Lightwire take away the stress and strain of moving telecommunications providers and/or solutions. Lightwire advanced certified voice engineers will fully install and manage your 3CX instance to ensure your business phone system works as it should. Some other ways we make your life easier are;
  1. 99.9999% Up-time. Uninterrupted connectivity with the service level agreements to back it up – never worry again.  
  2. 24/7 Support free of charge. Relax – let our 3CX certified engineers that live and breathe 3CX solve your problems for you.
  3. Voice analytics. Get all the voice insights you can possibly want from our portal, illume. 
  4. Voice Rebilling System. Wholesalers get access to our voice rebilling system inside illume, making on charging a breeze.

Frequently Asked Questions

Your 3CX software is delivered electronically and activated by a license key.

As soon as you place your order, you’ll receive an order confirmation email and we’ll begin processing your order right away. We usually process licence orders within 2 business days.

We can work with you to determine what’s best for your business.

However, as a general rule of thumb, 1 channel per 3-4 users is sufficient, i.e. a company with 50 users would need a 16 channel licence.

Yes. 3CX licence(s) requires renewal every year.

We’ll send you a reminder that your license is coming up for renewal.

Yes. You can upgrade your subscription at any point in time by just paying the difference for the remaining period.

For the best experience we recommend using a 3CX Certified SIP Trunk provider, like Lightwire, which ensures an optimal experience and reliability when used with 3CX.

AJ Williams
AJ WilliamsManaging Director @ Mercury IT
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Lightwire offers 3CX at extremely competitive rates while providing market leading service and support. Mercury IT prides itself on partnering with the best in the business, and with Lightwire we know our clients are in good hands.
Ed Blackman
Ed BlackmanChief Technology Officer @ Reckon
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The 3CX solution offered by Lightwire enabled low cost and rapid deployment for several hundred of our staff while providing mobility through the PC client and smartphone app. When the COVID-19 threat emerged, we were able to transition all staff to work from home immediately with no disruption to our customer experience.
Tristram Cheer
Tristram CheerSolution Architect @ Tech Management Group (TMG)
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illume is one of the most advanced portals I have ever seen.

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