[Incident] #20 – Resolved: Minden site down due to loss of power (Resolved)

Change ID20
TypeIncident
Riskhigh
SubjectResolved: Minden site down due to loss of power
Expected ImpactLoss of service to customers connected to the Minden wireless site
DescriptionThe "Minden" wireless repeater site has lost mains power due to weather conditions. Battery backups extended the run-time of the site however mains power was unable to be restored before battery backups were depleted.

A field technician is on the way to the site now to restore power however, site access may be difficult due to weather conditions.

Work Start Date / Time 2018-01-05 09:15:00 (Pacific/Auckland)
2018-01-05 07:15:00 (Australia/Sydney)
2018-01-05 06:15:00 (Australia/Brisbane)
2018-01-05 07:15:00 (Australia/Melbourne)
2018-01-05 04:15:00 (Australia/Perth)
Work End Date / Time N/A
IDnetwork-status-event-20
Lightwire Helpdesk

Author Lightwire Helpdesk

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