Advanced functionality and cost savings

Licensing based on the number of simultaneous calls and not extensions.
Use Lightwire SIP trunks to reduce outbound call charges
Avoid expensive purchases of SIP capable phones by using the 3CX Android/iOS apps, Windows and MAC softphones, and/or web client.
Make free Inter-office calls and branch calls
Reduce travel expenses with integrated web conferencing

Increased secure web server configuration.

Automatic detection & blacklisting of SIP Attack tools.

Traffic to 3CX clients is encrypted via SBC.

Voice traffic is encrypted via SRTP.

Automatic generation and management of SSL certs.

Revolutionary VoIP Security with A+ rating from SSL lab.

Automatic Failover for instant backup.

Encryption between browser and the website ensured via HTTPS.

Security & Backup

Fully managed Installation & Management

Create, edit and delete extensions and DDIs.
Upgrade IP phone firmware.
Re-provision & reboot IP phones remotely.
Import or delete all contacts at once.

Pro Edition license features

General Features
Extensions Unlimited
Number of Simultaneous Calls Supported > 1,024
Call Logging
Call Forward on Busy or No Answer
Call Routing by DID
Auto Attendant / Digital Receptionist
Voicemail/ Music on Hold
Central Phonebook
Call Transfer
MWI – Message Waiting Indicator
Ring Extension & Mobile Simultaneously
Automatic Pickup on Busy
Supports SIP Trunks/ Gateways
Sennheiser Headset Integration
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)
G729 Codec Support
Custom FQDN
Busy Lamp Field (BLF)
Call Reporting
Call Parking / Pickup
Call Queuing
Call Recording
Intercom/ Paging
Call Recordings Management
Configure BLF’s from the Clients
Management and Scalability
Web-based Management Console
Automated Provisioning of Devices
Real Time Web-based System Status
Integrated Web Server
Easy Backup and Restore
SBC to Configure Remote Extensions
VMware / Hyper-V Compatibility
Scheduled Backup
Connect Remote 3CX PBX Systems (Bridges)
Scheduled Restore
Inbuilt Fail Over Functionality
Unified Communications
See the Presence of Your Colleagues
Receive Voice Mail via Email
Advanced Forwarding Rules
Setting Up Conference Calls
Click2Call Extension
Receive Faxes via Email as PDF
Integrated Fax Server
View Presence of Remote Offices
Call Centre / Contact Centre
Call Flow Designer
Advanced Queue Strategies
Advanced Call Reporting
Real Time Queue Statistics
Queue Reports
Barge In / Listen In / Whisper
Query Customer Name Based on Caller ID
Ability to Use 3CX Clients API
Link Company Directory with LDAP / ODBC
Sync Phonebook with Microsoft Exchange
Real Time Queue Monitoring
Switchboard Queue Manager View
Call Recordings Search
Supervisor can Log Agents In/Out
Supports External Agents
Callback if queue full
CRM Integration / Scripting Interface
SLA alerting/reporting
Android Client
iOS Client
Windows Client
Mac Client
Web client
Manage the 3CX Client from within the Console
Includes 3CX Tunnel to Avoid NAT Problems
IP Phone Management
Automatic Plug & Play Phone Provisioning
Manage IP Phones Network Wide from Console
Restart Phones Remotely
Update & Manage Firmware Network Wide
Supports Popular SIP Phones
Application Integration
Office 365 (address book only)
Microsoft Outlook
Office 365
Microsoft Dynamics
Microsoft Exchange 2013 / LDAP / ODBC
Google Contacts
Hotel Module
Fidelio Certified
Mitel Compatible
Multiline TAPI
Web Conferencing
Plugin Free – WebRTC
One-click conference
Meeting Recording
Remote Control / Assistance
Screen Sharing
Unlimited Users
Participants Included 50

3CX Hosted Unified Communications Pricing

Pricing based on a 24 month term.


SIP lines/channels Up to 4
DDIs (phone numbers) Up to 5
Local minutes 6000
National minutes 2000
Mobile minutes 50
Monthly fixed charge $149
Setup charge $50
Porting charge $15 p/number


SIP lines/channels Up to 8
DDIs (phone numbers) Up to 10
Local minutes 12000
National minutes 5000
Mobile minutes 100
Monthly fixed charge $319
Setup charge $50
Porting charge $15 p/number


SIP lines/channels Up to 16
DDIs (phone numbers) Up to 20
Local minutes 25000
National minutes 10000
Mobile minutes 1500
Monthly fixed charge $615
Setup charge $50
Porting charge $10 p/number

Please contact for 32, 64 and/or 128 line bundle pricing.


Add one of these bundles to your plan to increase included mobile calling minutes.

Mobile minutes 500
Monthly fixed charge $50
MOBILE +1000
Mobile minutes 1000
Monthly fixed charge $80

Changes to existing plans enacted at commencement of new billing period.


Where calls exceed the allowance within a selected plan, the following rates apply:

Destination Charge p/min
NZ landline $0.03
NZ mobile $0.16
Australian landline $0.03
Australian mobile $0.16
Tollfree inbound from landline $0.05
Tollfree inbound from mobile $0.25
United States landline $0.04
Singapore landline $0.03
United Kingdom landline $0.04
China landline $0.04

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