The most scalable way to adopt Teams Calling for your business.

Teams Calling without the expensive pay per user model

Enable PSTN calling functionality to landlines and mobile phones within the Microsoft Teams app.

Or get started with the 14 day Teams Calling trial here.

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These companies save 40% with Teams Calling per channel model*

You're leaving money on the table.

Per user charges sound great until you realise you are paying for calls your staff aren’t making.

A quick Google search shows that the average Teams Calling solution is charged at around $25 per user. For 40 users this will set you back $1,000 + GST per month.

With a per channel model for 40 users, you would need 10 channels on average. Lightwire’s 10 channel with unlimited calling retails for $600 + GST per month.

Quick savings math = $9,600 saved over a 24 months term contract. That’s 40% savings on your phone bill.

Teams Calling - per channel billing model

*The per channel approach is based on a contingency ratio of 4:1 with unlimited calling.

How much could you save?

Unlimited prices above are based on a 24 month term. Setup charge and porting charges are free on 36 month term. Excludes GST. 

Ask for our 36 month term Unlimited Calling or Bundled plans for the best possible deal.

Why Teams Calling from Lightwire Business

You’ll get more than just a good deal. 

Domestic calling in AU and NZ

Domestic calling between Australia & New Zealand.

All Teams Calling plans regardless of where you’re based include New Zealand and Australian minutes.

This means AU and NZ calls are domestic calls and your business can cost effectively factor in calls to Australia or New Zealand as part of your standard plan.

Unlimited calling plans in Australia even include calls from and to 1300 & 1800 numbers.

Data to make
informed decisions.

Know exactly what’s going on with your voice service from call volume to how many simultaneous calls you’re making.

Your new portal, illume helps you transform voice data into actionable information so you can make informed decisions and focus on what matters most, add value.

10 Sec

Average call wait time over last 30 days

Never wait longer than 2 min

With an average call wait time below 2 mins, when you need us, you’ll get hold of our support team quickly.

We’re here for you 24/7, 365 days per year.

You control the Microsoft tenancy

You keep full control over your Microsoft tenancy. Configure and assign users as you please. We don’t get involved in the configuration on the Microsoft side.

We’ll provide design, implementation documentation, and support without charge. If you need assistance deploying Teams Calling, the Lightwire MSP Partner network can help.

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What Lightwire takes care of 
We take care of our Manages Session Border Controller (SBC)
The porting of numbers from other providers or supply of new numbers
We manage the outbound masking numbers for users if needed
We look after the DNS space which is used for the routing component
SIP Trunk element and present you with an unlimited or bundled calling plan
What you take care of
Running the PowerShell command to connect Teams to Lightwire’s SBC
Obtaining the correct Microsoft licences (Phone System or Business Voice without Calling Plan) and assigned them the users
Design of the auto attendance and call queues
Recording any voice messages for your Auto Attendant (IVR)
Testing, end user documentation, and training for your users

Got questions?

We are happy to help! Whether you want to have a chat over the phone on AU: 1300 016 678  NZ: 0800 534 567 or prefer to email Whatever works for you. We’ll be here.

Frequently asked questions

Yes. You can read about licensing and other requirements in our Teams Calling eBook here.

No, but we can put you in touch with our partner network to arrange licensing and/or management of the Microsoft environment.

Get Teams Calling ready in 7 business days in NZ or 20 business days in AU (Kat A) with your own numbers. Best effort only and depending on the information you provide us.

See the porting fact sheet for Australia here.

See the porting fact sheet for New Zealand here.

All services are quoted in the currency of the country in which they are based. However, all services are able to be provided in a single currency regardless of location if desired.

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Get started with the 14 day Teams Calling Trial

We want to take the risk out of adopting Teams Calling, so we have a Free Trial options that comes with no obligation or costs whatsoever.

We don’t expect you to take our word for it that Teams Calling delivered via Direct Routing (and Lightwire) is great, we want to prove it, that’s why we offer a free, and obligation free, 14 day trial.

To request a trial, simply fill out the form and our team will be in touch within 8 business hours.

Choose a better way to get connected