Add value to your modern workplace offering.

Most popular voice solutions


The most feature-rich and cost-effective Unified Communications Solution out there.

Teams Calling

Get all your business communications right within the Microsoft Teams app.

SIP Trunks

Plug and play SIP trunks that are tested and certified against major PBXs.

What makes Lightwire's Voice Solutions different?

Agile delivery

Rapid turnaround and configuration to suit, led by a dedicated provisioning coordinator.

24/7 Support

Automated alerting and real people available all day, every day.

< 2 min Call Wait Time

Your time is valuable, we won’t keep you waiting.

Insights & Reports

Real time voice channel utilisation alerting and historical view, and more.



Voice Network Design

Lightwire owns and operates an international voice network, with switching infrastructure and SBCs deployed in a high availability design (meaning there is at least 2 of everything, and geographical diversity is the norm) in New Zealand, Australia and the USA. 

From this network we offer Teams Calling with Direct Routing, Managed Hosted 3CX and SIP Trunks. We have unlimited plan options for every service, ensuring your customers have fixed costs and budgetary certainty. 

Voice Network Design

Service insights and alerting

Know exactly what’s going on with your clients voice services, from call volumes to how many simultaneous calls they’re making. Illume, our customer portal, transforms voice data into actionable information, so you can make informed decisions in the best interests of your clients.

3CX for MSPs

3CX - Unified Communications

3CX delivers a complete unified communications solution that can be integrated with your Office 365, CRM and ERP systems. Lightwire provides this VoIP unified communications solution as a managed service hosted within AWS.

3CX is a world-leading unified communications solution, differentiated through its market-leading feature set, value for money price points, and intuitive design. As the trusted technical partner for the end-user, you can also have admin access to manage changes to the platform.

If your customers need mobility and advanced reporting/functionality for their call centre or help desk teams, this is the option for them.

AJ Williams
AJ WilliamsManaging Director @ Mercury IT
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"Lightwire offers 3CX at extremely competitive rates while providing market leading service and support. Mercury IT prides itself on partnering with the best in the business, and with Lightwire we know our clients are in good hands."

Looking to self host 3CX?

Here's your complete guide.

The Playbook your team needs to scope, design, sell, provision, and support 3CX.

Microsoft Teams Calling

(Also known as "Teams Phone" by Microsoft)

You know what Microsoft Teams is, you and your customers likely use it every day. Lightwire provides Teams certified SIP trunks to enable calling to external numbers, allowing you to manage end to end comms from within the Microsoft ecosystem.

We provide you with all the documentation and support required to get Teams Calling configured, but leave the licensing setup and Teams admin to you. 

As always, we stay in our lane, being sure to leave plenty of room for MSPs to add value.

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SIP Trunks

Are you running your own platform for clients? Or have a customer using an on-site PBX? Our SIP Trunks are compatible with virtually any platform, are 3CX preferred, and scale to any channel count required.

This service works with a SIP capable PBX or a hosted solution to enable your business to connect remote staff with ease, allow for effective DR strategies, and of course, reduce your telecommunications spend.

Compliment your services
and grow your MSP business.

As an MSP you work hard to grow your reputation, a reputation that is directly linked to the services you provide. Do you have a telco partner that is focused on complementing, rather than competing, with your product/services portfolio?

3CX Licenses

A number of our partners love 3CX but prefer to self-host, ether in the cloud or on site. In that case, as a 3CX Solutions Provider, we can provide you with the licenses and support required to ensure a successful deployment.

3CX Solutions Provider
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International toll-free numbers

Help your customers create a presence in multiple international markets, giving international customers free call access to sales and support staff.

Number Portability

Your customer’s number is part of their identity, we know it is essential that they keep it once they move to Lightwire. In NZ and AU we can port landline, 1300 and toll-free numbers across to us, check out the links below to see what we need to know to make it a smooth process.

Porting numbers

become a channel partner today.

Fill out the form below to take the first step to become a registered Lightwire Channel Partner. Once you’ve filled out the form, one of our team members will reach out to you within 1 working day.

Choose a better way to get your clients connected